Bear Valley Vacations from $337

The room was average for $250/night. The chairs in the room were uncomfortable. The TV in the room was small with poor picture clarity. The room was clean and the staff was excellent!

We were just swinging through on our way to San Francisco and needed a quick place to crash and I didn’t check the reviews first. The hotel was comically bad, with old grime in the windowsills and furniture that looked like it had been found in the street. Bathroom rack was broken, no soap or shampoo or coffee. The floorboards were held together with a sticky tar, and the room had been completely painted over, including the plugs and switches and parts of the door. The guy at the desk was nice enough, but if you were trying to put together “crummy hotel” this is what it would look like. I didn’t see any of the cockroaches, but others were complaining about, and in terms of functionality we were able to sleep, but as others have pointed out, it’s in a terrible neighborhood and even though we came in late, there were shady characters hanging out on walkways and sleeping in cars in the parking lot - definitely the bad side of town. It does seem like people are reviewing these reviews, so if you want to do something about it, even just changing out the plate covers for a few bucks, fixing the broken fixtures and basic general maintenance would really spruce the place up. It was about the same price as a motel six but it didn’t meet that basic standard of a room you would feel comfortable sleeping in.

The rooms were nice and the hotel is conveniently located near downtown. The facilities were not very clean, hallway carpets were filthy, room carpets were clearly not vacuumed and one of our beds was not clean upon arrival. The elevator was closed during our visit and nothing had been done to make the fire escape stairways cleaner. They were full of debris and various spills/stains. We literally watched the desk clerk drop a stack of water cups on the ground in the lobby and then stack them for guest use. This would be a great downtown hotel if it was being better maintained. On the bright side there is adequate parking and the room balconies were nice. It looks like the lobby/bar renovation will be nice upon completion and the central courtyard was a fun feature.